AI Enablement Program Design Case Study | L&D Portfolio
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Evangelia Leclaire AI Strategy & Enablement
An L&D and AI-Enablement Case Study

How I Designed an AI Literacy Program Built to Reach 1,200+ HR Professionals

8 self-paced modules 1,200+ professionals in scope Evergreen and white labeled

For people leaders who turn AI uncertainty into responsible, confident, everyday practice.

Challenge

HR teams were caught between pressure to adopt AI and real caution about it. They couldn't spare six to eight weeks for a certification, and had little education on using it responsibly and effectively in their own roles. The brief: build fluency, drive adoption, and support behavior change, responsibly.

Outcome

I researched, designed, and delivered a modular AI literacy program for HR, built to scale to more than 1,200 professionals. Eight self-paced modules, responsible-AI guardrails throughout, and more than six role-based resources including an HR toolkit, a use case prioritization matrix, and a custom GPT. It launched as both an enablement resource and an engagement asset, and the whole program is my intellectual property, so it keeps evolving.

🔒 Public and verifiable. This program is live and published with SkillCycle. Individuals are referred to by role. Figures are labeled as confirmed or projected.
RoleProgram Designer | AI Upskilling
PartnerSkillCycle, an HR-technology platform
AudienceHRBPs, recruiters, COEs, people leaders, and people operations
FormatEight self-paced modules, a custom GPT, an HR toolkit, and an HR use case prioritization matrix
The Build

What I designed and delivered.

8
Self-paced modules across the full HR lifecycle
3 min
Per segment, three to four segments per module
1,200+
HR professionals the program is built to reach
6+
Role-based resources, toolkits, custom GPTs, and more
100%
My intellectual property, evergreen and white labeled

Compressing six to eight weeks of certification content into a focused, two-hour, applied program was the core design challenge.

The Challenge

HR Was Caught Between Pressure and Fear

Listening labs and one-to-one conversations surfaced the same patterns, again and again. They are common to almost any team facing a fast-moving technology shift.

Little time to learn

HR could not step away for a six to eight week certification on top of everything already on their plate.

Caution and concern

Many feared replacement or misuse, which made caution the default and adoption slow.

Adoption in silos

Some functions used AI privately for personal productivity, with no shared, responsible practice.

No responsible path

There was no role-based, ethics-first route into AI that HR could trust and apply day to day.

How It Started

From a Workshop to a Program

It started a year earlier with a workshop I designed for people leaders, on embracing AI, leaning into human skills, and building psychological safety.

That led to hosting learning labs to understand where people actually were in their AI journey. The patterns were consistent, so when SkillCycle, an HR-technology platform I had partnered with as one of its early coaches, asked me to design an enablement program, I had the field insight to build the right thing. The mandate was clear: responsible AI use, ethics and efficacy over raw efficiency, and data privacy, governance, and guardrails. I ran with it.

The Method

Discovery, Design, Delivery, Measure

1

Discovery

I started by listening. I hosted learning labs and spoke one to one with the platform's enablement leader and other HR professionals to surface fears, needs, and pain points, and to see where responsible AI could help in the day to day. I grounded it in research from leading analysts and industry sources, so the program reflected reality, not assumptions.

2

Design

I kept everything simple, relevant, and actionable. Having completed several certifications in AI for HR and in change management, I knew what content stood out. I compressed weeks of material into eight self-paced, byte-sized modules spanning AI foundations, responsible AI and ethics, the compliance landscape, talent acquisition, performance and development, employee experience, workforce planning and analytics, and leading change. Each module runs as three short segments with real stories, stats, use cases, clear takeaways, and knowledge checks.

3

Delivery

I designed for adoption and empowerment, with a tone that positioned HR at the forefront of people and AI transformation. I built guardrails, quizzes, narratives, and tools that boosted confidence, then partnered with marketing and communications to distribute it as both an enablement resource and a top-of-funnel engagement asset, plus short-form content so leaders could apply AI in an evergreen way.

4

Integrate and measure

I built the measurement in from the start: a readiness and pre and post survey capturing whether and how often people use AI, which tools and workflows, estimated time saved, and outcomes, alongside module completion and engagement tracking. The program launched recently and is now in this phase, so the early signals below are directional and the efficiency figures are projected until the post-survey data is in.

The tools I built into it

Frameworks and a custom GPT, not just slides.

The program ships with more than six role-based resources: prompt frameworks, a responsible-AI guardrail set, an HR toolkit, an AI transformation template, an HR use case prioritization matrix, and a custom Workforce Optimization and AI Enablement GPT. Drop in a role, description, or workflow and the GPT maps current to future state: where AI can save time, where it can augment, where work should stay human, and where to reinvest the time gained.

The Framework

Automate, augment, or keep human

The program teaches a simple decision lens, adapted from leading AI thinkers: do not ask whether AI can do a job, ask which tasks it can automate, which it can augment, and which must stay human.

AutomateThe repetitive and low-judgment.

Sourcing steps, first-draft job descriptions, routine summarizing, the work that drains hours without needing a person.

AugmentThe work AI makes better.

Analysis, drafting, scenario planning, where a person plus AI beats either alone.

Keep humanThe irreplaceable.

Coaching, strategy, culture, ethics, the human work the freed-up time is meant to feed.

When HR leaders run their own roles through this lens with the GPT, the framework projects that a meaningful share of tasks can be automated or augmented. The exact percentages and hours are projected ranges, shown as potential, and are being validated through the program's own pre and post survey.

What It Covers

Eight modules, AI in HR end to end

1. AI 101 for HR

How AI works, where it shows up in HR, and how to lead with human-in-the-loop judgment.

2. Responsible AI

Fairness principles, auditing for bias, and protecting sensitive data in HR systems.

3. The Compliance Landscape

Navigating AI regulation with confidence, documenting decisions, and staying audit-ready.

4. AI in Talent Acquisition

Using AI to find better fits faster while preserving the human connection candidates need.

5. Performance & Development

Data-informed coaching and personalized development plans that scale without losing the personal touch.

6. Employee Experience & Engagement

Sentiment, assistants, and predictive tools to lift satisfaction and retention.

7. Workforce Planning & Analytics

Predictive insight to anticipate talent gaps and plan for what is next.

8. Leading Change in the AI Era

Building psychological safety, communicating clearly, and turning skeptics into champions.

Tailoring for Every Audience

One topic, three altitudes

Enablement only works when it meets each audience where they are. I designed tiered content for three.

LeadershipROI and ethics.

Executive briefings focused on business impact, responsible use, and sponsorship of adoption.

HR Ops and HRBPsWorkflow efficiency.

Practitioner tutorials that map AI to the daily work and the tools already in hand.

Frontline and fieldConfidence first.

Plain-language, low-jargon enablement that builds comfort before complexity.

Converting Skeptics

From fear to champions

The hardest part of enablement is not the tool. It is the fear. My approach is built for it.

Fear of replacementbecomesAI as augmentation

Ran roundtables to surface fears. Positioned AI as a way to amplify human strengths, not replace them.

Cautious skepticsbecomesCurious experimenters

Starting with safety and ethics made trying AI feel responsible, not risky.

Silo adoptionbecomesShared practice

Individual, hidden use became a shared method the whole function could apply.

Results and Measurement

What is confirmed. What is projected.

Confirmed

  • An eight-module, self-paced AI literacy program for HR, built to scale to 1,200-plus professionals.
  • More than six role-based resources: prompt frameworks, a responsible-AI guardrail set, an HR toolkit, an AI transformation template, an HR use case prioritization matrix, and a custom Workforce Optimization GPT.
  • Tiered content for leadership, HR Ops and HRBPs, and frontline audiences.
  • A pre and post survey and engagement tracking, built in from the start.
  • Launched as both an enablement resource and an engagement asset. Early signal: modules with clear use cases and GPT demos show the highest completion.
  • The full program is my intellectual property, evergreen and white labeled.

Projected, being measured now

  • Time reinvested from automating or augmenting routine tasks, captured per role through the survey.
  • Efficiency gains, measured pre versus post rather than assumed.
  • Adoption and confidence lift across HR roles.
  • Completion and engagement by module, to guide the next iteration.

The program is newly launched, so I publish what is built and confirmed, and clearly label efficiency and time-saving figures as projected until the post-survey data is in. Honest measurement is part of the deliverable.

Qualitative impact

  • Modules with real use cases and GPT demos had the highest completion rates.
  • Feedback described the program as empowering, accessible, and immediately useful.
  • HR professionals who felt overwhelmed by AI described feeling equipped and confident afterward.
  • The program positioned HR at the forefront of AI transformation, not behind it.
What This Demonstrates

The skills behind the program

For a hiring team, here is what this work shows.

1
Instructional design at scale.

I compressed weeks of certification content into eight applied, byte-sized modules built to reach more than a thousand learners.

2
Discovery-led, not assumption-led.

Listening labs and one-to-one interviews, grounded in analyst research, shaped the curriculum before a single module was built.

3
Responsible AI as the foundation.

Ethics, bias awareness, data privacy, and governance run through the whole program, not a single compliance slide.

4
Audience fluency.

Tiered content for executives, practitioners, and frontline teams, because enablement has to meet each one where they are.

5
Measurement built in.

Pre and post surveys and engagement tracking designed from the start, so impact can be shown, not claimed.

6
Cross-functional delivery.

Partnered with learning, marketing, and communications to launch multi-format content and drive real adoption.

"Don't ask if AI can do a job. Ask which tasks it can automate, which it can augment, and which must stay human."The framework at the heart of the program
The Practitioner

How I work

Evangelia Leclaire, Program Designer and AI-Enablement Lead
Background

More than fifteen years training professionals across functions and levels, from individual contributors to executives, through change, new tools, and performance. For the last three years, AI has been integrated through every part of that work, from future-ready team workshops to this HR program.

Standard

Make AI accessible, responsible, and immediately useful. Build fluency and confidence so people lead the change themselves, and tie learning to measurable impact.

A Tool for What Comes Next

AI Value-Effort Prioritization Matrix

HR leaders who complete the program have access to this scoring tool for deciding which AI initiatives in their function to pursue and in what order.

Enter a use case, score it across Value and Effort, and the matrix places it automatically. Quick Wins go first. Major Projects get planned. Low-value initiatives get parked. Methodology informed by BCG AI Radar 2025.

HR AI Prioritization Tool
Interactive · Runs in browser · No data stored · White-label licensed
Open the tool
Let's Talk

I build AI enablement that people actually adopt, responsibly.

From discovery and instructional design through delivery and measurement, I help organizations build AI fluency that respects ethics, meets every audience where they are, and shows up in real, measured behavior change.

Program design, facilitation, and AI enablement, grounded in responsible AI.

Evangelia Leclaire
AI enablement that people actually use.
Portfolio case study. Program built in partnership with SkillCycle and publicly available. Individuals referred to by role. Figures labeled as confirmed or projected. © 2026 Evangelia Leclaire.